Last updated: 02/09/2026.
1. Introduction
This Privacy Policy explains how 3-102-946976 SRL collects, uses, shares, and protects the personal data of its users under the laws of the Autonomous Island of Anjouan, Union of the Comoros. We operate the online gaming platform [https://betazo44.com/] under Online Gaming License No. ALSI-202606002-FI1, issued by the Anjouan Gaming Commission in accordance with the Computer Gaming Licensing Act 007 of 2005.
3-102-946976 SRL, a duly licensed and authorized operator under applicable laws, prioritizes the protection of its users' privacy. This Privacy Policy is intended to transparently inform users about how personal data is collected, processed, stored, shared, and protected in connection with the digital platform.
2. Information We Collect
When you register and use our platform, we may collect the following categories of personal data:
2.1 Registration and Identity Data
Full name, date of birth, and gender;
Email address, telephone number, and residential address;
Username and password created during the registration process;
Government-issued identification documents as part of the KYC (Know Your Customer) identity and residency verification process.
2.2 Financial and Transaction Data
Payment method details, including card information, electronic wallet identifiers, and cryptocurrency wallet addresses;
Deposit and withdrawal history, including amounts and timestamps;
Bonus activity, betting records, and withdrawal requests.
2.3 Technical and Usage Data
IP address, browser type, device identifiers, and operating system;
Pages visited, games played, cookies, session duration, and interaction patterns.
2.4 Communication Data
Records of interactions with our customer support team through Live Chat;
Emails, messages, and any documents submitted to us;
Marketing preferences.
3. How We Use Your Information
We process personal data for the following purposes:
Account management: To create and maintain your account, authenticate logins, and provide access to our gaming services, including Casino and Sports;
Identity verification: To comply with legal identity verification obligations through KYC procedures, prevent fraud and money laundering, as required by the Anjouan Gaming Commission;
Payment processing: To process deposits, withdrawals, and bonus payments in accordance with our terms and conditions;
Responsible gaming: To monitor and support responsible gaming, including the application of deposit limits, session limits, and self-exclusion measures when requested;
Customer support: To respond to inquiries and resolve issues effectively;
Marketing communications: Where consent has been provided, to send promotional offers, bonus updates, and news regarding our platform. You may withdraw your consent at any time;
Legal compliance: To comply with applicable laws, regulations, and licensing requirements under our license issued by the Anjouan Gaming Commission;
Platform improvement: To analyze usage data in order to improve the performance and user experience of our platform.
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
Contractual necessity: Processing is necessary to fulfill our obligations under our Terms and Conditions when you use our services;
Legal obligation: We are required to process certain data under applicable laws and the conditions of our gaming license;
Legitimate interests: We process data to protect our platform, prevent fraud, and improve our services;
Consent: Where we rely on consent, such as for marketing communications, you may withdraw your consent at any time by contacting our customer support team.
5. Sharing of Personal Data
We do not sell personal information to third parties. However, we may share personal data with the following categories of recipients where necessary:
Payment processors: To facilitate deposits and withdrawals through providers such as Visa, Mastercard, Skrill, Neteller, Payz, and cryptocurrency processors;
Identity verification providers: Third-party KYC and anti-fraud service providers used to verify identity and source of funds;
Gaming providers and software partners: Our studio partners may receive limited technical data necessary to provide their games on our platform;
Regulatory authorities: We may disclose personal data to the Anjouan Gaming Commission or other competent authorities when legally required to do so;
Legal and compliance advisors: Where necessary in connection with fraud investigations, dispute resolution, or legal proceedings.
6. Data Retention
We retain personal data for as long as the account remains active and for an additional period as required by law or our licensing obligations. Our platform generally retains account records and transaction data for a minimum of five yearsafter account closure, in accordance with applicable Anti-Money Laundering (AML) and gaming regulatory requirements.
7. Security Measures
We take the security of personal data seriously. Our infrastructure is protected using SSL/TLS encryption to safeguard data transmitted between your device and our servers. We implement access controls, secure data storage, and regular security assessments to protect your information against unauthorized access, loss, or disclosure.
Although we take all reasonable precautions, no system can be guaranteed to be completely secure. We encourage you to keep your login credentials confidential.
8. Minimum Age
Users must be at least 18 (eighteen) years old to use the platform. All information provided during the registration process, including date of birth and identification documents, must be true, accurate, and complete.
Access to and use of the platform by minors or persons who do not meet the minimum age requirement is strictly prohibited. The Operator reserves the right to suspend or terminate accounts that violate this provision, retain balances pending the completion of compliance investigations, and confiscate winnings obtained in violation of this clause, to the extent permitted by applicable law and the terms of the license issued by the Anjouan Gaming Commission.
9. Policy Updates
This Privacy Policy may be amended at any time, whether to comply with new legal or regulatory requirements or to reflect institutional, technological, or service-related changes.
We recommend that Users review this Privacy Policy periodically, particularly each time they access the website or use our services.
10. Contact
Data Protection Officer (DPO) Contact:
Email: dpo@betazo44.com
Dedicated Support Channel for requests related to the protection of personal data.